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Help Centre

These are some of our most asked questions from Optus business users. If you need more information please contact us.

OBC West How do I login to My Account?

With My Account, there’s no need to wait in a queue on the phone to track your usage, set up VoiceMail and pay bills. Register for My Account and manage all your Optus products and services online with this easy to navigate site.


OBC West How do I get a SIM card replacement?

To get a replacement SIM card for your mobile device or USB modem, simply contact your . You’ll need to present 100 points of ID to receive a SIM replacement. SIM cards can also be purchased from or selected .


OBC West How can I pay my bill?

You can pay your bill securely . Optus accepts all major credit cards. Find out more about other payment options .

OBC West What is Optus Business Reports?

Optus Business Reports provides you with a unique Online reporting and analytics product for your business. It offers total visibility of all Optus accounts, billing and services, giving you complete control and the ability to manage your spend.To register for Optus Business Reports, click here.To login to Optus Business Reports, please click .

 

Useful Numbers to Know

Mobile – Business Fleet Care 1300 464 442 9.00am to 6.00pm AEST Mon to Fri
Mobile Technical Support 1300 464 442 9.00am to 6.00pm AEST Mon to Fri
Fixed Line Account Queries 1300 464 442 9.00am to 6.00pm AEST Mon to Fri
Fixed Line Technical Support 1300 464 442 9.00am to 6.00pm AEST Mon to Fri
 
 
 
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